You know, when you put this list up, and compare it to the comments that he seemed very cool and collected when he called 911, I have to disagree with those who felt he was too calm. I will admit his tone of voice was carefully modulated and he ATTEMPTED to appear calm, but the numerous inappropriate answers listed above (and telling the operator that "no, only the window was open and the screen was out" when asked if Isabel had any marks or scars) makes it seem as if he was a little preoccupied or flustered at the time he was on the phone. NOT the cool customer he tried to sound like.