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  1. #1
    Join Date
    Aug 2003
    Location
    In heels
    Posts
    27,889

    Grandmother kept on hold for six hours

    A woman stayed on hold for more than six hours when she rang her benefits office.

    Patricia Pattison, 54, clung on to the phone while doing housework, chatting to a friend and having her nails painted.

    The Leicester grandmother said: "They said they were busy but I'm not looking forward to my phone bill."

    The Department for Work and Pensions has apologised reports The Sun.


    http://www.ananova.com/news/story/sm_1146412.html?menu=

  2. #2
    Join Date
    Aug 2003
    Location
    Denver CO
    Posts
    797

    benefit

    I would not give them the benefit of the doubt(or any other benefit) for that matter.
    This is my opinion, and change is good.