A woman stayed on hold for more than six hours when she rang her benefits office.
Patricia Pattison, 54, clung on to the phone while doing housework, chatting to a friend and having her nails painted.
The Leicester grandmother said: "They said they were busy but I'm not looking forward to my phone bill."
The Department for Work and Pensions has apologised reports The Sun.
http://www.ananova.com/news/story/sm_1146412.html?menu=
Patricia Pattison, 54, clung on to the phone while doing housework, chatting to a friend and having her nails painted.
The Leicester grandmother said: "They said they were busy but I'm not looking forward to my phone bill."
The Department for Work and Pensions has apologised reports The Sun.
http://www.ananova.com/news/story/sm_1146412.html?menu=