gitana1
Verified Attorney
- Joined
- May 31, 2005
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A 57 year old man was forced to stand for a 7 hour flight because a last minute passenger seated next to him took half the man's seat. The man could not even fasten his seat belt because the other passenger was sitting on it.
He complained, and the airline offered him $200.00 which he refused. They deem the matter closed. He doesn't.
The airline says that:"We have attempted to address this customer's service concerns, but offering increasing amounts of compensation based on a threat of a safety violation isn't really fair -- especially when the passenger himself said he didn't follow the crew members' instructions and fasten his seat belt,"
Really? How was he supposed to when another passenger was sitting on it?
http://www.cnn.com/2011/11/25/travel/passenger-of-size/index.html?hpt=hp_t3
He complained, and the airline offered him $200.00 which he refused. They deem the matter closed. He doesn't.
The airline says that:"We have attempted to address this customer's service concerns, but offering increasing amounts of compensation based on a threat of a safety violation isn't really fair -- especially when the passenger himself said he didn't follow the crew members' instructions and fasten his seat belt,"
Really? How was he supposed to when another passenger was sitting on it?
http://www.cnn.com/2011/11/25/travel/passenger-of-size/index.html?hpt=hp_t3