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  1. #1

    Tapatalk issues

    Hi all, I had a problem with logging in and a lovely Mod reset my password for me, which works perfectly well now and I can log onto the desktop site with no problems.

    However, I can't log on using tapatalk at all, and I use tapatalk for 99% of my interaction with the site. Does anyone know why my password doesn't work on tapatalk? How can I get back to using it, does anyone know?

    Thank you in advance!
    Using Tapatalk

  2. #2
    Join Date
    Dec 2008
    Location
    San Antonio
    Posts
    656
    Try to log into the web version first, then open tapatalk.

  3. #3
    Thanks for the reply. Sadly, if I try to log in to tapatalk with my username, it says the account doesn't exist. If I try to log in using my email address, it says that the email or password is wrong
    Using Tapatalk

  4. #4
    Join Date
    Oct 2013
    Posts
    1,486
    The same thing happened to me earlier. I uninstalled the app and then reinstalled it, it's working fine for me now.

  5. #5
    Okay I'll try that, thank you.
    Using Tapatalk

  6. #6
    Deleted and reinstalled tapatalk, but still getting the same error message. Using the desktop site is driving me potty! It takes ages to navigate
    Using Tapatalk

  7. #7
    Join Date
    Dec 2008
    Location
    San Antonio
    Posts
    656
    Quote Originally Posted by jslk View Post
    Thanks for the reply. Sadly, if I try to log in to tapatalk with my username, it says the account doesn't exist. If I try to log in using my email address, it says that the email or password is wrong

    I am not a tapatalk user so forgive me if I come across as ignorant. Is your difficulty in logging into the tapatalk app or the actual forum? It is my understanding that both must be logged into, so I am a bit confused which is giving you the problem.

  8. #8
    I'm starting to think it must be a specific issue with tapatalk. It just won't sign me in, when I try to sign in I get an error message saying my password is wrong... Atm I just can't see a way round it, I might have to make a new ID to use! Maybe I'll try to get hold of some tapatalk support? Thanks for your reply
    Using Tapatalk

  9. #9
    I use Tapatalk and I think you might have an app problem.

  10. #10
    Join Date
    Nov 2010
    Posts
    4,761
    Just a guess ...

    I wonder if you have to update your Tapatalk "Profile" on your phone with your new password???

    ETA: I've notice there have been a couple of updates to the Tapatalk app recently. Make sure you've got the latest version.
    MOO


  11. #11
    Omg! I'm back with tapatalk... False alarm! I chose to 'sign in using Facebook' and when it had done that it took me straight to my forums with no need to sign in so I think I'm sorted now... Thank you everyone for your replies!
    Using Tapatalk

  12. #12
    Good deal! I was sitting here scratching my head trying to figure out how that could be happening. Glad you got it worked out!

  13. #13
    I don't remember giving facebook permission to use the app but I suppose I must have done!
    Using Tapatalk



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