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  1. #1
    Join Date
    Mar 2010
    Posts
    1,107

    Sent PM's May Not Be Going Through?

    Hi All,

    Thanks for everyone's help! I sent a PM to Tricia and Bessie last night on some case questions and it is not in my Sent items folder. Is anyone else having trouble with this feature? This is on a Windows 8.1 laptop with the latest version of Firefox.

    Is there any instance where without unchecking anything that this would be a normal situation?

    Regards,

    Satch

  2. #2
    Join Date
    Aug 2008
    Location
    New Orleans, LA
    Posts
    31,655
    I didn't receive a pm last night, Satch. Can you try sending again, please. Thanks.
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  3. #3
    Join Date
    Mar 2010
    Posts
    1,107
    Quote Originally Posted by bessie View Post
    I didn't receive a pm last night, Satch. Can you try sending again, please. Thanks.
    Sent again,

    And this time I got the receipt confirmation! Thank you!

    Satch

  4. #4
    Join Date
    May 2013
    Posts
    658
    I have a similar issue. If I send a private message on WS through my web browser, the message doesn't show up in the Sent folder even though the message does get sent to the recipient. If I send a message through Tapatalk on my phone, it does show up in the Sent folder. It's a strange thing.