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  1. #1
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    Mom Dies After Boy's 911 Call Considered Prank

    A 6-year-old boy's 911 call for help was thought to be a prank, but the call was real and the boy's mother died, according to WDIV-TV in Detroit.



    Robert Turner called 911 to get help for his mother, Sherel Turner, 46, whom he found lying unconscious on the kitchen floor of their Detroit apartment in February, the station reported.



    "Then I had felt her tummy. She wasn't breathing. Then I had called 911," said Robert. "I told them to send an emergency truck right now."


    The rest of the story is here:
    http://www.wjactv.com/family/8529743/detail.html

  2. #2
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    OMG They say she is a very good operator and yet she ignored this little boys call.. I understand it's probably a hard job to do to determine which calls are real and which aren't.. Sad... cute little boy and a pretty mama..


    This post is my opinion only, and is subject to making me look totally confused

  3. #3
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    They played the tape of the call on our local news. It was 3 hours between calls, 3 hours that the little boy sat there waiting for someone to come save his momma. The operator was such a cold b*tch, telling him she was going to send the police to arrest him for making prank phone calls. As far as I'm concerned this "good" operator is a murderer. That mom's life could have been saved.

    At the end of the segment the little boy said, "I just want my mom." It was heartwrenching.

    EDIT: I just read the article and see that they didn't mention that the boy called back 3 hours later and reached the same operator who once again threatened to get him into trouble. They also didn't mention that the mom probably would have lived if help had arrived on time.

  4. #4
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    Quote Originally Posted by Mabel
    They played the tape of the call on our local news. It was 3 hours between calls, 3 hours that the little boy sat there waiting for someone to come save his momma. The operator was such a cold b*tch, telling him she was going to send the police to arrest him for making prank phone calls. As far as I'm concerned this "good" operator is a murderer. That mom's life could have been saved.

    At the end of the segment the little boy said, "I just want my mom." It was heartwrenching.

    EDIT: I just read the article and see that they didn't mention that the boy called back 3 hours later and reached the same operator who once again threatened to get him into trouble. They also didn't mention that the mom probably would have lived if help had arrived on time.
    Oh Mabel, how awful. I hope the operator is immediately fired. You know they'll be a HUGE lawsuit over her mistake. That's something she will have to live with the rest of her life.

    Wonder if there are any charges that can be brought against her?

  5. #5
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    What I don't understand is I thought standard practice was to at least send the police .. Like when 911 recieves a hang up..


    Not only does this women need to be fired but IMO that family has one hell of a wrongful death suit. Sadly most places do not prosecute city or state employees if their direliction of duty results in death.
    Thast little boy did exactly as all parents and teachers teach him .. which is in an emergency call 911.

  6. #6
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    If you view the survey on that news link..

    94% think she should be fired, I bet the 6% that said NO are her family or friends.

  7. #7
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    Quote Originally Posted by Amraann
    94% think she should be fired, I bet the 6% that said NO are her family or friends.
    I bet the 6% is her sitting at her computer voting. I would think (and hope) her family or friends would horrified at her behavior.

  8. #8
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    Not only should the *itch be fired, but she should have to pay part (as much as she can afford and still live in a cardboard box and eat table scraps) of the damages that this family will definitely win, from her own pocket. God be with that sweet child and his family. He will grow up distrusting emergency services. 100% of OTHER 911 operators would have sent at least the police. That poor child and his poor mother, who looked so sweet.

  9. #9
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    Quote Originally Posted by Mabel
    They played the tape of the call on our local news. It was 3 hours between calls, 3 hours that the little boy sat there waiting for someone to come save his momma. The operator was such a cold b*tch, telling him she was going to send the police to arrest him for making prank phone calls. As far as I'm concerned this "good" operator is a murderer. That mom's life could have been saved.
    Wow, I just read this story today and was horrified. I didn't see, though, that he called back. How awful! Did it say anywhere what his mom died of? I wonder who the little boy is staying with. He looks so sweet and I can't imagine the trauma that he feels and the total distrust that he will have for the 911 system.


    Edited to add:

    I just found another article that says she suffered from a heart condition and had trained her son to call 911 if she ever fell ill:

    http://www.freep.com/apps/pbcs.dll/a...EWS11/60407006

    And another one that talks about him calling back:

    http://www.woodtv.com/Global/story.a...2&nav=menu44_2

  10. #10
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    I know for a fact in my city that the police automatically go even if it is a 911 hangup...I know because a few years ago when my youngest was about 4, she accidentally hit 911 on speed dial and hung up almost immediately...I didn't realize she had the phone, but within a few minutes I had two young cops at my door doing a welfare check. I was mortified beyond belief but they were extraordinarily kind, and were very sweet to my daughter, who was scared about what she'd done on accident. I wish so much this had happened in this case...I wonder if the police were supposed to be notified at the very least and this woman didn't follow protocol??? Unfeeling hag.


  11. #11
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    I used to live in a suburb just outside of Detroit and picked up a couple of their precincts on my police scanner. It was unbelievable, constant over-lapping calls about stabbings, shootings, robberies in progress....I don't know how they could possibly have enough personnel or equipment to keep up with it.

  12. #12
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    "because of her years of service, she will not be fired"

    Just shows how children in society are treated. He does what he is told and those who should help ignore and yell at him and now he will probably feel like its his fault his mother died. But hey!! She isn't getting fired.

    What kind of crap is that? Well I hope the police who investigate disagree and the DA files charges.

    Over the "years of service" how often do you think she did this? I doubt this is the first time. Maybe those cases did not result in death.
    I could give a rats hiney if she had recieved 20 prank calls that day.. Then send the police, those that really are pranks can be fined. There is nothing I read of that call that makes me think she should have assumed it was a prank.
    I don;t believe they get that many pranks anyhow because most Police have an autotrace system. The moment the phone rings and is picked up the address is shown.

    What the article doesn't say and what should completely be derived from the calls is when she finally did send the police I bet she said something to the effect of it being a prank and wanting to scare the child. Nothing about a true emergency.

  13. #13
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    Quote Originally Posted by englishleigh
    I know for a fact in my city that the police automatically go even if it is a 911 hangup...I know because a few years ago when my youngest was about 4, she accidentally hit 911 on speed dial and hung up almost immediately...I didn't realize she had the phone, but within a few minutes I had two young cops at my door doing a welfare check. I was mortified beyond belief but they were extraordinarily kind, and were very sweet to my daughter, who was scared about what she'd done on accident. I wish so much this had happened in this case...I wonder if the police were supposed to be notified at the very least and this woman didn't follow protocol??? Unfeeling hag.
    been there done that--- the police even called the house before they came out, said they had received a call then hung up-- i told them everything was fine -( didnt know my 6 year old daughter was upstairs afraid to tell me she did it!)
    about 15 minuutes later my doorbell rang- 2 policemen...

  14. #14
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    Quote Originally Posted by Mabel
    I used to live in a suburb just outside of Detroit and picked up a couple of their precincts on my police scanner. It was unbelievable, constant over-lapping calls about stabbings, shootings, robberies in progress....I don't know how they could possibly have enough personnel or equipment to keep up with it.
    Mabel, like most things the dispatchers have to prioritize. A break in or a car theft will have to wait while life and death emergencies are handled.
    And in reality she did not need the police she needed paramedics.
    I don't think she spent enough time on the phone to even establish if it was a prank she immediatly assumed it was..
    She did not ask his name.. She did not ask his mothers name or if she had been sick..
    NO effort was made on her part except to yell at him and assume it was a prank. Absolutely no compassion for that child..

    I truly think whatever else happens to her that she should have to apologize to him face to face and tell him it was her fault for not believing him.
    Not that it will happen...

  15. #15
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    Quote Originally Posted by Amraann
    Mabel, like most things the dispatchers have to prioritize. A break in or a car theft will have to wait while life and death emergencies are handled.
    And in reality she did not need the police she needed paramedics.
    I don't think she spent enough time on the phone to even establish if it was a prank she immediatly assumed it was..
    She did not ask his name.. She did not ask his mothers name or if she had been sick..
    NO effort was made on her part except to yell at him and assume it was a prank. Absolutely no compassion for that child..

    I truly think whatever else happens to her that she should have to apologize to him face to face and tell him it was her fault for not believing him.
    Not that it will happen...
    Oh, I agree. There was no excuse for her actions. But I can understand why they would try to weed out the phony calls whenever possible.

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