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  1. #1
    Join Date
    Aug 2003
    Location
    Midwest
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    14,163

    "OnStar" Fails To Free 2-Year-Old Girl From Locked Car

    Lock your keys in the car, and it's OnStar to the rescue, promising to open your doors by remote control in an emergency.

    But it does not happen that way every time.

    Solana Beach resident Steffan Gibbs found out the hard way after his 2-year-old daughter Eliza hit the lock button while playing with the key chain.

    OnStar could not remotely unlock the doors.

    "She started sweating as it progressed," said Gibbs. "She got more and more upset and reaching out for me and yelling daddy, daddy."



    More: http://www.kfmb.com/stories/story.58853.html
    Rest in Peace to my best buddy and baby, Buster ~ He crossed the Rainbow Bridge on Jan. 3, 2011. I miss you, Buster and love you with all my being.

  2. #2
    Join Date
    Aug 2005
    Location
    Baltimore, MD
    Posts
    894
    So Onstar is blaming the car's owner for not upgrading, yet the vehicle is less then a year old. How much sense does that make? I'm glad at least the little girl is ok.


    Happiness...consists in giving, and in serving others.
    - Henry Drummond

  3. #3
    Join Date
    Oct 2005
    Location
    The Burbs
    Posts
    1,074
    I am surprised to hear they had to bust the window to get her out. In Georgia when a child is locked in a car you call 911 and they send out a minor emergency unit. When my 2 yr. old got locked in my husbands truck I called 911 and a van came out with a couple of guys (I think from the fire dept?) and they just used a tool to unlock the door.
    The above post is as always MY OPINION ONLY!

  4. #4
    Join Date
    Feb 2005
    Posts
    9,705
    Its a very short article but I have to ask why was the two YO playing in the car with the doors closed?
    In a car she should have been in her carseat. If dad was out doing yard work and she was in the car playing then the doors should have been open. Why did she have the keys anyhow?

    I guess I am just confused as to why a two YO was playing in the car with the keys. Cars are not toddler toys and onstar uses cellular technology....
    How many times have you tried to make a call and there is no reception??

    I would not bet my child's safety on ONStar.

  5. #5
    Join Date
    Jun 2005
    Location
    Atlanta, GA
    Posts
    16,021
    Quote Originally Posted by Amraann
    Its a very short article but I have to ask why was the two YO playing in the car with the doors closed?
    In a car she should have been in her carseat. If dad was out doing yard work and she was in the car playing then the doors should have been open. Why did she have the keys anyhow?

    I guess I am just confused as to why a two YO was playing in the car with the keys. Cars are not toddler toys and onstar uses cellular technology....
    How many times have you tried to make a call and there is no reception??

    I would not bet my child's safety on ONStar.
    When my sons were that age, they loved to play in the car, much to my chagrin. And if the car was unlocked, they could open it and get in and close the doors. I discouraged this, of course, but there were times when it happened.

    Still, we have an extra set of keys for such an emergency and my sons were never too long out of my sight. It would not have crossed my mind to consider an ONSTAR-type system responsible for rescuing my toddlers from their own poor choices!

  6. #6
    Join Date
    Aug 2005
    Posts
    354
    Giving a 2 year old the keychain to play with is probably not a good idea when you have the keychain lock.

    My mom has a remote start on her car and my 2 year old was playing with her keys and managed to start the car from inside the house. We didn't realize it until mom went to leave-no idea how ong it had been on but mom had been at our house the whole day! We learned that one the hard way!

  7. #7
    Join Date
    Mar 2005
    Location
    Southern New Jersey
    Posts
    736
    I see a lawsuit against Onstar coming.....

  8. #8
    Join Date
    Jul 2005
    Posts
    2,173
    Quote Originally Posted by bykerladi
    I see a lawsuit against Onstar coming.....
    But probably not a successful one.

  9. #9
    Join Date
    Dec 2004
    Posts
    1,384
    Quote Originally Posted by BillyGoatGruff
    But probably not a successful one.
    But they have mislead the public in the name of money. The commercials make you think they can do anything. One would not think they would need to upgrade a system less than a yr old. They are selling you an idea of safety but not the real thing.

  10. #10
    Join Date
    Apr 2005
    Posts
    3,140
    Quote Originally Posted by Becba
    But they have mislead the public in the name of money. The commercials make you think they can do anything. One would not think they would need to upgrade a system less than a yr old. They are selling you an idea of safety but not the real thing.

    They should at LEAST upgrade the system for free and give them a years service for free! Less that a year is way too early to have to expect to upgrade!


    As far as the father, Poor guy. Now he is being judged.


  11. #11
    Join Date
    Oct 2004
    Location
    Great Lakes
    Posts
    3,052
    I've had OnStar for over 4 years and never heard a word from them on upgrading.
    Do the right thing. It will gratify some people and astonish the rest. ~ Mark Twain

  12. #12
    I am wondering if, instead of using the term "upgrading", what they mean is "subscribing"?

    When I bought my last Chev, it came with OnStar, first year free. After the first year, if we wanted to continue with OnStar, we would have had to pay an annual subscription fee for the service.

    I am guessing this may be what happened in this case - the vehicle owner did not renew their OnStar subscription.

    I also recall a couple years ago being contacted by our dealer to let us know that there was an upgrade to the OnStar system and we would have to bring our vehicle in if we wanted it - no charge. Because I had not renewed my OnStar subscription, I didn't bother.

  13. #13
    Join Date
    Jan 2006
    Location
    Vermont
    Posts
    6,103
    Some users call the service "Big Brother" and say that the service can lead to an invasion of privacy.

    OnStar says that it passes this information on to auto manufacturers to improve vehicle safety. However, critics speculate that it could also be used to:
    • clear auto manufacturers of wrongdoing
    • deny warranty repairs
    • find you at fault in an accident
    • increase your car insurance premiums or change your coverage
    link

  14. #14
    Join Date
    Oct 2004
    Location
    Great Lakes
    Posts
    3,052
    Quote Originally Posted by sandraladeda
    I am wondering if, instead of using the term "upgrading", what they mean is "subscribing"?

    When I bought my last Chev, it came with OnStar, first year free. After the first year, if we wanted to continue with OnStar, we would have had to pay an annual subscription fee for the service.

    I am guessing this may be what happened in this case - the vehicle owner did not renew their OnStar subscription.
    I bet you're right. I was also under the impression that OnStar is satellite-based, not cellular. We've only used it once - my husband accidently locked the keys in it when it was in his parents' driveway. Since it's my vehicle, he didn't know the security code. His parents tried to use it once with their car when they blew a tire in rural Oklahoma and there was no service available.

    I like the security of having it, it doesn't feel 'Big Brother' -ish at all. I drive sensibly and over icy and snowy country roads in the winter. And if my vehicle is stolen, they can track it.
    Do the right thing. It will gratify some people and astonish the rest. ~ Mark Twain

  15. #15
    Join Date
    May 2004
    Posts
    11,071
    Quote Originally Posted by ljwf22
    I've had OnStar for over 4 years and never heard a word from them on upgrading.



    Maybe they haven't mentioned it for a reason. If something happens and you question it they can say "you should have upgraded...it's not our fault that you didn't."

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