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The Killing Season - Websleuths

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  1. #1
    Join Date
    Aug 2007
    Location
    Miami FL
    Posts
    553

    Sharper Image not honoring Gift Cards

    I just saw this brief.

    It is so hard to believe that a company can be allowed to disregard gift cards so easily. Guess if I get any gift cards again, I will use it the next day.

    http://news.yahoo.com/s/ap/20080303/...tcy_gift_cards

    Tammie in Miami

  2. #2
    Join Date
    Nov 2004
    Location
    Southern California
    Posts
    7,206
    Boy that sucks. And it isn't right!!

  3. #3
    Join Date
    Aug 2004
    Posts
    817
    I hate Sharper Image!!!!!!! I can't believe that they can get away with this. At Christmas time I was in there and they had a promotion that if you opened a Sharper Image account you would recieve a percentage off your initial purchase. Since what I was getting was quite expensive I decided to do this and pay off the balance immediately. Let me tell you they made it virtually impossible to pay the thing off. Couldn't pay on line using a debit card, could never get anyone at customer service to answer the phone.(I literally tried for hours and hours I just let the phone ring on speaker) When I finally got a hold of them they would only take payment using a check, routing# ect. I just decided to go in to the store and pay it off and I closed the account. P----d me off to say the least. They can go belly up for all I care. Lousey customer service will do that to you.

  4. #4
    Join Date
    Dec 2005
    Posts
    16,237
    That's rotten. It's like free money for them! I don't care if they are bankrupt, that money should be in a separate type of account that wasn't touched by whatever made them go bankrupt. Grrrr....

  5. #5
    Join Date
    Apr 2005
    Posts
    2,970
    Sharper Image use to be such a great store a few years ago....not so much anymore.

  6. #6
    Join Date
    Sep 2006
    Location
    Chandler AZ
    Posts
    578
    This is no different than stealing. I hope the shop lifters go crazy in that store now.

    This is becoming more common. Stores are including these gift cards as debts, and not honoring them. The Great Indoors did this a few years ago when they filed for BK and eventually went out of business but after so much flack, they allowed the gift cards.

    The Sharper Image should realize this will not help their image right? I do not see them ever recovering if they are going to rip off their customers. Remind me NEVER to shop there. Wait I don't anyways.

  7. #7
    Join Date
    Aug 2003
    Posts
    7,189
    http://www.foxbusiness.com/markets/i..._496418_7.html

    MERRIMACK, N.H., Feb 27, 2008 /PRNewswire via COMTEX/ -- Brookstone today announced that customers affected by the recent action to suspend acceptance of Sharper Image gift cards and gift certificates could exchange them at any Brookstone Store for an instant 25 percent savings off a Brookstone purchase.

  8. #8
    Join Date
    Aug 2003
    Posts
    7,189
    Jeez ... I didn't realize reports indicate that the gift cards outstanding could be worth around $25 MILLION.

  9. #9
    Join Date
    Aug 2003
    Location
    Philadelphia
    Posts
    2,997
    Good for Brookstone! I am not usually so happy about vulture-esque tactics, but Sharper Image had it coming!



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