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  1. #16
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    Jul 2009
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    Quote Originally Posted by Gene View Post
    I do not have a problem with how Ashely handled the call. I do have a question about her timing:

    1 Ashely calls the Billings home, speaks to children.
    2 Children say "Mom and Dad are Dead"
    3 Ashley says: "Go and tell April".
    4 Child runs to tell April
    5 April goes to Billings residence, sees that the Billings are dead
    6 April goes back to her house (I think that the 911 call is from her house)
    7 April calls 911
    8 Ashley calls 911

    Why didn't Ashley call April? She could have said "one of the kids is coming to you with a strange story. I will stay on the line and comfort her while you check it out...." More importantly, what was Ashley doing between step 3 and step 8? There must have been 5-10 minutes between the call with the child and when she called 911, what was she doing in that time?
    Thanks Gene, I wasn't sure exactly how to explain my post, so I just posted my first reaction. I was really thrown by the "don't know what they're talking about" lines. I can understand that she was hoping the child was wrong, but at the point she decided to call 911 it would seem she had decided she "knew what they were talking about" and it was an emergency.

  2. #17
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    Quote Originally Posted by lexus116 View Post
    I completely agree with Daisy. Ashley seems confused as to what has happened, but when she hears the 911 operator (whom seems quite unprofessional) discussing an additional 911 call reporting the murder, her voice starts to crack and you can tell she’s breaking down because the realization that something truly has happened, is setting in.
    Hey, I almost broke down upon hearing the exact moment Ashley realize her parents are deceased.

    While anything is possible I'd be willing to bet anything her hands are clean of any prior knowledge.

  3. #18
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    Quote Originally Posted by Pcola Hog View Post
    Hey, I almost broke down upon hearing the exact moment Ashley realize her parents are deceased.

    While anything is possible I'd be willing to bet anything her hands are clean of any prior knowledge.
    I also think we need to remember that Ashley was getting her information from a mentally challenged child, who was very hysterical and traumatized. I agree, I can feel it in her voice when she realizes someone else has called 911 and it is a very real situation. I think Ashley lives in Perdido, so it would take her a good 20 minutes to get to Beulah, maybe longer.
    Last edited by pinkinablueworld; 08-29-2009 at 09:55 AM.

  4. #19
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    Quote Originally Posted by daisy7 View Post
    Ashley does not refer to April as her sister. According to the transcripts (sorry, don't have a page number handy), Ashley called the house and I believe her brother answered. Ashley couldn't understand what her brother was saying, so her sister got on the phone and told her that their parents were dead. Then, Ashley told them to go get April.

    I thought Ashley was trying to provide the info. in a relatively calm manner. She definitely got emotional when she learned that there was another 911 call, IMHO.
    Oh my gosh, I heard her starting to lose it when she hears that another 911 call was made. I think initially she thinks there may be something wrong, that prompts her to call. She doesn't sound like she believes they are dead.

    When she hears that there is already an emergency response, you can hear panic begin to set in. IMO.

    to me the daughter's call is chilling, my heart starts breaking for her when I hear her voice start to crack.
    I started out with nothing, and I still have most of it left.


  5. #20
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    Quote Originally Posted by Gene View Post
    I do not have a problem with how Ashely handled the call. I do have a question about her timing:

    1 Ashely calls the Billings home, speaks to children.
    2 Children say "Mom and Dad are Dead"
    3 Ashley says: "Go and tell April".
    4 Child runs to tell April
    5 April goes to Billings residence, sees that the Billings are dead
    6 April goes back to her house (I think that the 911 call is from her house)
    7 April calls 911
    8 Ashley calls 911

    Why didn't Ashley call April? She could have said "one of the kids is coming to you with a strange story. I will stay on the line and comfort her while you check it out...." More importantly, what was Ashley doing between step 3 and step 8? There must have been 5-10 minutes between the call with the child and when she called 911, what was she doing in that time?
    This is pure speculation, but maybe Ashley was trying to call April, couldn't reach her (cuz April was at the house) and that is what prompted Ashley to call 911?

    I don't know if April has a landline phone, but it seems like she made the 911 call from her cell (she kept breaking up and it cut off at the end of the call), so maybe Ashley couldn't get her on her cell cuz of poor reception or cuz April left her cell at her house.

    Near the end of Ashley's call, you can hear the operator from April's call saying, "how many children?" Very sad.

  6. #21
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    Up until the moment Ashely asked the 911 operator if someone else called...she sounded like she was just hoping this was just a mistake... I thinks her calling 911 was just a natural response "just in case" - because after all.. with so many disabled children in that house... the possibilities were endless....

    But when she's told that yes, someone else has called... you can hear her fear sink in... her voice cracks... it sounds like she's driving in her car... to get there, I assume. But it's obvious - to me anyway - that up to that point, she was just hoping it was something simple, some misunderstanding between the kids... but then.... the reality started to kink in and she had to keep driving to get there. (Horrifying... to say the least, for Ashely.)

  7. #22
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    Poor Ashley and the poor neighbor. I feel so bad for both. I don't know what else to say. 911 calls are haunting and stay with you. Bless them both.
    (all posts are my opinion only--do not try to understand my logic)

  8. #23
    ecs5298's Avatar
    ecs5298 is offline Founding Member of AFKBPOFPOPL & Hardwood Mulch King & Bacon Addict
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    Hi folks,

    I haven't really been following the case but another member asked me to listen to the tapes and weigh in. Just some history, I'm a paramedic supervisor with a large ambulance service, I've worked as a dispatcher/calltaker before and we have a very large multi juristiction/agency 911 dispatch center.

    Just a little background on Escambia County's 911 system. They have 3 PSAP's (Public Safety Answering Points) where 911 calls are routed. Pensecola PD and Escambia County Sheriffs Office handle most of the calls depending on location. Cell calls are most always routed to the County Sheriff's office. Pensecola PD has 8 call takers and Escambia County has 14.

    Let's start with a few basic facts about the first call. First, she's on a cell phone and the signal keeps breaking up. You can not get ALI (automatic location information) off of a cell phone. You can get tower pings and if GPS is enabled on the phone, you can get the location of the phone. This is not an issue because the caller was able to give the address. Secondly, remember that these calls have been edited. The first call starts with the call being transferred from Fire/Rescue. It was probably sent to them because of the report that 2 people were down. The call was then transferred back to the Sheriff's Office for the police end of the deal. The caller on the first tape is very emotional and the call taker has a hard time obtaining information from her, in addition to the cell call breaking up. I could tell she was getting very frustrated while she was trying to obtain pertinent info relative to "who's in the house" "how many are in the house" "how does the caller know what's going on in the house". The call taker is trying to keep the person from entering the house because at that point we're not sure that the bad guys are gone. The call taker is also trying to get as much info about the scene as possible to pass along to the responding officers. The asking of questions does not delay the response. All the responders were probably enroute from the moment that they had the address.

    The second call:

    In the second call, the girl was talking to someone working a dispatch position (or working a radio). The way our center is set up, calls go first to our call takers. If they are all on the phone, the calls then get routed to dispatchers. The male (Jeff) was working a radio and asks one of his co-workers to take over the 911 call because he had to talk to his police officers responding to the scene. You are hearing all sides of the conversation on the tapes but one thing to remember is that when he keys up his radio, it puts the phone on mute so the caller doesn't hear what's being said over the radio. This leads a lot of callers to think that nothing is being done while they are on the line with 911. The second caller was obviously calmer than the first. Both of the calls were going on at the same time since (Jeff) tells the daughter that they have another call on the same incident.

    Bottom line is that it sounds like the calls were handled properly. The call taker in the first tape was obviously a little frustrated and it shows. I don't think I can really blame her. We have 2 people down, possibly dead, caller is hysterical and not being very clear with the information and the cell phone is breaking up. Both call takers obtained the incident address and got the appropriate resources on the way and then tried to get additional information. Please realize that the tapes are not the complete call and sounds like they were edited for content. (the names of the callers and the address of the incident).

    Hope this helps.

    Just my observations and opinions. That and a $5 will get you a cup of Starbucks.

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