A Washington, D.C., woman has sued Best Buy (NYSE: BBY) for $54 million, claiming the consumer electronics retailer lost her computer and then tried to cover up the disappearance.
Raelyn Campbell, 37, acknowledges that the money she wants is more than the price of the notebook and the inconvenience she has suffered. But she said the lawsuit, along with a blog she started to chronicle her legal battle with Best Buy, is necessary to make a point.
Campbell filed the lawsuit in Washington Superior Court Nov. 16 after trying for six months to find out what happened to the notebook she brought back to Best Buy for repairs. During that time, according to Campbell, the computer was stolen from the Best Buy store in the Tenleytown neighborhood of Washington, D.C., the retailer's employees fabricated records to hide the theft, and lied for weeks about the repair status of the computer.