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I’m not saying that at all. Every SINGLE situation would have been different for him. I’m sure he was trained more than most. Meh. That means nothing. His experience likely holds more weight than that. And yes, his attention should have been at the task at hand. But in this case, he had several tasks in my opinion. His attention was divided, no doubt.Do we honestly think that he generally worked in silence? Or quiet situations with no/few distractions?
He was trained (40 hours) in crisis intervention. He was likely considered to be the senior officer at the scene. He had been on the force for 19 years.
His attention goes to the task at hand. Like it always should have done.