5/20/04 - ATLANTA, GA) Airlines have offered more legroom, televisions and even martinis on flights to draw customers in a highly competitive market. In the latest unusual effort, Delta's low-fare carrier, Song, will give free tickets to passengers who are nice to one another. CM8ShowAd("CONTENT_MIDDLE")
Help another passenger carry a bag, stay upbeat during a difficult situation or assist a flight attendant and you could earn one of 5,000 roundtrip tickets Song will give away in June for redemption between September and November. Song hopes the program will build customer loyalty and generate more revenue for Delta Air Lines, which has lost more than $3 billion in three years and recently warned about the possibility of bankruptcy.
"We always give away products when people have a problem," Song chief executive John Selvaggio said in an interview. "I'd love to see what happens when you give away a ticket for somebody doing something good."
http://abclocal.go.com/ktrk/news/bizarre/052004_APsn_nice.html
Help another passenger carry a bag, stay upbeat during a difficult situation or assist a flight attendant and you could earn one of 5,000 roundtrip tickets Song will give away in June for redemption between September and November. Song hopes the program will build customer loyalty and generate more revenue for Delta Air Lines, which has lost more than $3 billion in three years and recently warned about the possibility of bankruptcy.
"We always give away products when people have a problem," Song chief executive John Selvaggio said in an interview. "I'd love to see what happens when you give away a ticket for somebody doing something good."
http://abclocal.go.com/ktrk/news/bizarre/052004_APsn_nice.html