I have two. 1) I will be going along fine and then suddenly the mouse will take off with a life of its own. Start menu comes up, and also a browser wtih the start info in it (I don't know what you call it- the page shows all of the files in your start menu). With that one, I just have to wait until the mouse stops then can close the start page and go on. Then different times my mouse will suddenly stick to a page. When that happens I haven't found anything that will unstick it. I usually have to restart the computer. 2) I cannot get into any secure site. I cannot register for newspapers for instance if they use a secure site. I can't check my email. Please, I know nothing about computers except how to turn it on and get on internet. I need directions like you would give a third grader.