Fatal confrontation between mentally ill man and three Palo Alto police officers took just 19 seconds http://www.mercurynews.com/peninsul...o-police-release-more-details-christmas-night ALO ALTO -- The fatal confrontation between 31-year-old William Raff and three police officers outside a downtown residential treatment center for the mentally ill on Christmas night spanned just 19 seconds from start to finish, police said in a statement Tuesday. ….snip…. The officers retreated into the street, called for emergency backup and tried to summon an additional "less-lethal tool" before opening fire on Raff, according to the statement. "But the suspect ignored commands to drop the knife and suddenly charged them," police said in the statement. Perron added that Raff jumped around and screamed unintelligibly throughout the encounter.