Netiquette is slang for Internet etiquette. It refers to the accepted behaviors and practices regarding interactive online activity such as discussion forums, chat rooms, and e-mail. Your adherence to these guidelines will help make the online community in which you are participating easier and more enjoyable for everyone to use. http://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/ Everybody who uses the internet should read that article! Especially the e-mail portion.