If you are getting the Grey Box of Doom here is your fix:

Discussion in 'Forum Finesse' started by Tricia, Jul 23, 2016.

  1. Tricia

    Tricia Owner Websleuths.com Staff Member Administrator

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    The Grey box of doom has reared its ugly head again but this time, we are ready.

    Below are instructions on how to get rid of the grey box.


    Go to the top of your page. See a little bit to your left "Forum Actions". Click on Forum Actions.


    After clicking on Forum Actions a drop down box appears. Click on General Settings. In General Settings scroll down. You will come to "Miscellaneous Options"


    Right below you will see the Message Editor Interface. Inside the message interface box are three choices.

    1-Enhanced Interface - Full WYSIWYG Edition (by the way that stands for "What you see is what you get")

    2-Basic Editor - A simple text box

    3-Standard Editor - extra formatting controls..

    I've cut and pasted below exactly what it looks like below


    Message Editor Interface:



    • Enhanced Interface - Full WYSIWYG Editing
    • Basic Editor - A simple text box
    • Standard Editor - Extra formatting controls



    Look at the box you have checked, then try another box. I had "Basic Editor" and I got the Grey box of Doom too. When I changed it to "Enhanced interface" The grey box went away.

    Try changing your settings in this area and see if that helps. If not please PM me and let me know.

    Tricia[​IMG]

     
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  3. Treelights

    Treelights New Member

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    Thank You! That worked!
     
  4. Treelights

    Treelights New Member

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    And what was really Strange for me is that I had the grey box on Safari, but not on Chrome, so I couldn't post using Safari over the last couple of days. I changed it like you said and Safari works and I am on Chrome and it is working on the new setting as well.
    I wonder what happened as I had been using the same Standard editor for over 3 years?
     

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