Instructions for Pop-Ups, Redirects and Sluggishness

Discussion in 'Forum Finesse' started by Tricia, Jun 24, 2017.

  1. Tricia

    Tricia Owner Websleuths.com Staff Member Administrator

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    IF you are having trouble with Websleuths being sluggish be sure and clean out your cache and make sure you don't have windows open on threads that have a hundred pages trying to load. Close all your Websleuths windows except one and that may help.

    If Websleuths is sluggish at night that could be because of the work Dave is doing concerning switching the software. If this is the case the sluggishness will last a few hours at night then be back to normal.

    IF YOU ARE USING THE DESKTOP VERSION ON A MOBILE DEVICE SUCH AS A PHONE OR A TABLET PLEASE USE THE WEBSLEUTHS MOBILE VERSION. GO TO THE BOTTOM LEFT-HAND CORNER OF THIS PAGE AND YOU WILL SEE A DROP DOWN BOX. PLEASE CHOOSE "WS MOBILE" AS YOUR APPLICATION.

    If you get a pop-up advertisement please do the following:


    *Copy the URL of the page you are on at the time of the pop-up

    *Get the EXACT time. If it is 12:01 PM please don't say "12:00 PM"

    *Your IP Address

    *The name of your operating system.

    *Browser name and version

    *Name of the ad, is it AT&T, Facebook, If you can get a screen shot that would be good.


    If you get a redirect ad please do the following:

    *Copy the URL of the redirect

    Hit your back button and copy the URL of the Websleuths page you were viewing at the time (if possible)

    *Get the EXACT time. If it is 12:01 PM please don't say "12:00 PM"

    *Your IP Address

    *The name of your operating system.

    *Browser name and version



    It is best if you send this information to me rather than post it here. My email is triciastruecrimeradio@gmail.com however, feel free to post the info on this thread if you want.

    Again, my apologies for the delay.

    Tricia
     
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  3. Spellbound

    Spellbound Well-Known Member

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    :loveyou: Tricia, thank you so much for the reply. I promise to try to be more patient while waiting for the software upgrade (per the other thread, post http://www.websleuths.com/forums/showthread.php?292772-Pop-Up-Ad&p=13456583#post13456583 )

    Just to know our problems are heard and hopefully will be worked on (and fixed) goes a long way to keeping us happy. Very much appreciate your replies today!!

    Yay! :cheer: New software is coming! Maybe by Fall. Thank you thank you :tyou:
     
  4. MsJosie

    MsJosie Well-Known Member

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    I had to leave for several hours and when I came back Dave worked a miracle!!!!

    No more pop ups!!!! Thank you for working on the issues Dave.....thanks Tricia for putting all the info he needs in the first post...will do that next time!

    Time to read! Have a good week end!
     
  5. killarney rose

    killarney rose Active Member

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    I don't know what y'all have done, but yesterday and today, so far,no pop ups. And my typing isn't delayed. Safari on iPad.
     
  6. Spellbound

    Spellbound Well-Known Member

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    Same here! I have left the ads on WS all day and have not encountered a problem at all! Thank you to the powers they made this happen!!
    :loveyou: :dance:

    (Do I need to hold my breath in case this miracle is just a fluke? )
     
  7. thistle

    thistle Member

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    I wanted to believe, but I'm still getting that dreaded Amazon gift card pop up.
     
  8. killarney rose

    killarney rose Active Member

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    I got a pop up from Amazon yesterday as soon as I made the post above. So far, none today.
     
  9. LadyL

    LadyL Active Member

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    https://promotiontown.com/?ff3b9047719bfe7018db6968cb334709
    9:47 p.m.
    browser is chrome
    don't know how to find the name of my operating system, browser version, or i.p. addy
    not sure what a redirect is but the back button wouldn't work - had to close the page
    the ad is a Rogers survey

    can we get instructions on how to find out our i.p., browser and operating system?
     
  10. Spellbound

    Spellbound Well-Known Member

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    [​IMG]

    Not sure if I can blame WS, but this happened after clicking a linked article at a WS thread.

    I got the dreaded winning pop up at 6:20 am ... URL for pop: http://ingmatic.com/show.php?c=walm...ubid=X12060893541498558709112136&t=1498558709

    Using IPadPro with Safari, iOS 10.3.2

    I was reading the Jaydon Glomb thread, clicked the link in post http://www.websleuths.com/forums/sh...-10-May-2017-*Arrest*&p=13461238#post13461238. That took me to http://www.kgun9.com/news/local-news/teen-murder-tpd-says-stepdad-spied-on-teen-in-bathroom.

    While reading that page at kgun9 the pop up came.

    I have no idea of the IP address for iPad .... ?

    I did not have an ad-blocker working'' Java was enabled.

    Any other info needed?
     

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  11. Spellbound

    Spellbound Well-Known Member

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  12. Safeguard

    Safeguard Active Member

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    Me too Spellbound!
    At random times, I get that same "Congratulations your a winner!" pop-up, and it's a SO annoying, vibrates my phone until I close the window! Uhhgg! No backspacing works, I have to go to history and hit the last page I was on, sometimes that works but once in while it just redirects again...

    I'll try to grab the info on it if it happens again. I have a Galaxy note 3. I do run ABP on my laptop, and I turn the Java off and only enable it as needed, so I'm not getting the redirects when I use that.
     
  13. Safeguard

    Safeguard Active Member

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  14. killarney rose

    killarney rose Active Member

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    After two days of no pop ups I am now getting this one at random times.
     
  15. Tricia

    Tricia Owner Websleuths.com Staff Member Administrator

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    Dave is unavailable at the moment. Until Dave is available try Googling "how do I find my IP address on my..." and fill in the name of what you are using.


    Below is exactly what we need. If we don't get all this information from you then there is nothing we can do.

    Again, I am very sorry this is happening.

    [FONT=&quot]If you get a pop-up advertisement please do the following:[/FONT]

    *Copy the URL of the page you are on at the time of the pop-up

    *Get the EXACT time. If it is 12:01 PM please don't say "12:00 PM"

    *Your IP Address

    *The name of your operating system.

    *Browser name and version

    *Name of the ad, is it AT&T, Facebook, If you can get a screen shot that would be good.


    [FONT=&quot]If you get a redirect ad please do the following:
    [/FONT]

    *Copy the URL of the redirect

    Hit your back button and copy the URL of the Websleuths page you were viewing at the time (if possible)

    *Get the EXACT time. If it is 12:01 PM please don't say "12:00 PM"

    *Your IP Address

    *The name of your operating system.

    *Browser name and version

    It is best if you send this information to me rather than post it here. My email is triciastruecrimeradio@gmail.com however, feel free to post the info on this thread if you want.
     
  16. Spellbound

    Spellbound Well-Known Member

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    I can't go back to edit, but this is my IP address on my iPad Pro: 10.0.0.5. It can be added to any of my previous posts here .. this is how I always come to WS (on iPad).
    Thank you TRICIA for the tip on how to find the IP address. I feel pretty dumb but for not thinking of a search. I found this:
    To find IP address on iPad: Select WiFi to open a list of currently available wireless networks. Locate the wireless network to which you are currently connected in the list, then tap on the blue circle with a white arrow that appears to the right of the network name. The IP Address field should be the first field listed under the DHCP tab.[COLOR=rgba(0, 0, 0, 0.541176)]Mar 21, 2014


    [h=3][/h]






    [h=3][/h]





    [/COLOR]
    I had the "you won" ad again this morning but did not add it here.
     
  17. gitana1

    gitana1 Verified Attorney

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    Me too. Repeatedly. .
     
  18. Spellbound

    Spellbound Well-Known Member

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    I still get the whole page ads "you won". Without my ad-block, I cannot use the site.

    Maybe once we change ad-servers and update our forum it will all go away....?
     
  19. gitana1

    gitana1 Verified Attorney

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    Im just glad I'm not the only one. But it's intense.
     
  20. FinallyRegistered

    FinallyRegistered New Member

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    No, you are not the only one.
     
  21. Cubby

    Cubby fly the W!

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    Hella annoying. I'm getting the pop up you won ads several times a day. Is that still in the works to be fixed?
     

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