I think what the psychic was saying, was that she didn't have the call details, i.e., the actual numbers she called or that called her during the course of the month. Those numbers do not appear in the monthly paper bill. She can, however, get them online. All she has to do is set-up and login to her Verizon account online and all of the call details will be there. She can just print them out. It's pretty easy. Being a psychic and a former PI, I would think she'd know that.