Sent PM's May Not Be Going Through?

Discussion in 'Forum Finesse' started by Satch, Dec 22, 2015.

  1. Satch

    Satch Well-Known Member

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    Hi All,

    Thanks for everyone's help! I sent a PM to Tricia and Bessie last night on some case questions and it is not in my Sent items folder. Is anyone else having trouble with this feature? This is on a Windows 8.1 laptop with the latest version of Firefox.

    Is there any instance where without unchecking anything that this would be a normal situation?

    Regards,

    Satch
     
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  3. bessie

    bessie Administrator Staff Member Administrator Moderator

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    I didn't receive a pm last night, Satch. Can you try sending again, please. Thanks.
     
  4. Satch

    Satch Well-Known Member

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    Sent again,

    And this time I got the receipt confirmation! Thank you!

    Satch
     
  5. billandrew

    billandrew New Member

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    I have a similar issue. If I send a private message on WS through my web browser, the message doesn't show up in the Sent folder even though the message does get sent to the recipient. If I send a message through Tapatalk on my phone, it does show up in the Sent folder. It's a strange thing.
     

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