Inthedetails
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- Jul 15, 2014
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I haven't read the reviews myself, but the company interacting with the reviewers does give a very good impression of how the business was run. Seems like a reputable place, professional, focused on service.You are right about many reviews...And I thought the same thing with the person that I mentioned already. He had no specific complaint other than to make a nasty remark.
However, these reviews (positive and negative) are pretty specific and are also addressed by RJR personally an individually. AND they answered again by the reviewer. In many cases the issue was resolved and then there are compliments and thanks. These aren't only reviews but also seem to be conversations between the reviewer and the company. Even the positive ones are commented on by RJR and a interaction between the individuals ensues. In no other instance did RJR question the validity of the poster and always tried to resolve whatever problems were being brought up.
Reviewers also mention certain employees by name - either to compliment, thank or complain, including the guy whose name appears on the page. I tend to believe these are actual clients. The reviews go back to at least 2015 as well and remain on the company's FB page. Even the negative ones.
In other words, this is a company with a good reputation. So....does that give us a clue it was a personal crime, not business related?? IDK.
jmo