Tapatalk issues

Discussion in 'Forum Finesse' started by jslk, Oct 14, 2014.

  1. jslk

    jslk Member

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    Hi all, I had a problem with logging in and a lovely Mod reset my password for me, which works perfectly well now and I can log onto the desktop site with no problems.

    However, I can't log on using tapatalk at all, and I use tapatalk for 99% of my interaction with the site. Does anyone know why my password doesn't work on tapatalk? How can I get back to using it, does anyone know?

    Thank you in advance!
     
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  3. Dave AHFB

    Dave AHFB Guest

    Try to log into the web version first, then open tapatalk.
     
  4. jslk

    jslk Member

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    Thanks for the reply. Sadly, if I try to log in to tapatalk with my username, it says the account doesn't exist. If I try to log in using my email address, it says that the email or password is wrong :(
     
  5. Mountaingazer

    Mountaingazer Active Member

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    The same thing happened to me earlier. I uninstalled the app and then reinstalled it, it's working fine for me now.
     
  6. jslk

    jslk Member

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    Okay I'll try that, thank you.
     
  7. jslk

    jslk Member

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    Deleted and reinstalled tapatalk, but still getting the same error message. Using the desktop site is driving me potty! It takes ages to navigate :(
     
  8. Dave AHFB

    Dave AHFB Guest


    I am not a tapatalk user so forgive me if I come across as ignorant. Is your difficulty in logging into the tapatalk app or the actual forum? It is my understanding that both must be logged into, so I am a bit confused which is giving you the problem.
     
  9. jslk

    jslk Member

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    I'm starting to think it must be a specific issue with tapatalk. It just won't sign me in, when I try to sign in I get an error message saying my password is wrong... Atm I just can't see a way round it, I might have to make a new ID to use! Maybe I'll try to get hold of some tapatalk support? Thanks for your reply :)
     
  10. Kimster

    Kimster Former Member

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    I use Tapatalk and I think you might have an app problem.
     
  11. Quester

    Quester New Member

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    Just a guess ...

    I wonder if you have to update your Tapatalk "Profile" on your phone with your new password???

    ETA: I've notice there have been a couple of updates to the Tapatalk app recently. Make sure you've got the latest version.
     
  12. jslk

    jslk Member

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    Omg! I'm back with tapatalk... False alarm! I chose to 'sign in using Facebook' and when it had done that it took me straight to my forums with no need to sign in [emoji54] so I think I'm sorted now... Thank you everyone for your replies!
     
  13. Kimster

    Kimster Former Member

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    Good deal! I was sitting here scratching my head trying to figure out how that could be happening. Glad you got it worked out! :woot:
     
  14. jslk

    jslk Member

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    I don't remember giving facebook permission to use the app but I suppose I must have done!
     

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