United Airlines mistakenly offers free fares Thursday

Discussion in 'Up to the Minute' started by Softail, Sep 13, 2013.

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Should United honor the tickets? Write in votes are allowed

  1. Absolutely!!!

    76.5%
  2. No Way!!!

    14.7%
  3. Not Sure!!

    8.8%
  1. Softail

    Softail New Member

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    Do you think they should honor the tickets?

    United Airlines mistakenly offers free fares Thursday

    Even low-cost carriers can't compete against this: United Airlines on Thursday was briefly giving away tickets for free or negligible fees.

    United says it accidentally filed fares for zero dollars, although airport charges could have resulted in a small cost. Passengers reported buying tickets for $5 to $10.

    Nancy Ilk, a consultant who flies often from Blooming Prairie, Minn., said she got one of the tickets for $10 to fly from Minneapolis to Houston and Washington's Reagan National and back in October. The $10 was noted as a Sept. 11 security fee.

    She's waiting to see whether United will honor the ticket. "It should be interesting," she said.


    http://www.usatoday.com/story/todayinthesky/2013/09/12/united-fares-zero/2806633/
     
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  3. Softail

    Softail New Member

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    United weighs honoring free fares after ticketing mistake


    By Samantha BomkampTribune reporter
    7:26 a.m. CDT, September 13, 2013

    After accidentally offering free fares, United Airlines is reviewing whether to honor the tickets bought by some quick customers.

    The Chicago-based airline did not say how many free tickets were issued. The mistake happened when a group of fares were being filed, not from any technological glitch. Lucky fliers got by with only paying a 9-11 security fee at $2.50 per flight leg, or $5 to $10 per ticket.

    Bookings were halted on united.com and by phone after the mistake was caught, but service was restored by mid-afternoon.

    http://www.chicagotribune.com/business/breaking/chi-united-fares-20130912,0,3482744.story
     
  4. Softail

    Softail New Member

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    Good for them!

    United says it will honor free tickets in online mistake

    After accidentally offering free fares on Thursday, United Airlines said it will honor tickets bought by some quick customers.

    "We’ve reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets," United announced on Twitter on Friday afternoon.

    The Chicago-based airline did not say how many free tickets were issued. The mistake happened when a group of fares were being filed, not from any technological glitch. Lucky fliers got by with only paying a 9-11 security fee at $2.50 per flight leg, or $5 to $10 per ticket.

    http://www.chicagotribune.com/travel/chi-united-fares-20130912,0,1126614.story
     
  5. LadyL

    LadyL Well-Known Member

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    yeah, I'm sure they just raised the price on others to make up the difference though ...
     
  6. Softail

    Softail New Member

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    Nah, they will just charge the free ticket holders $1000.00 per bag! :lol:
     
  7. Show Me

    Show Me New Member

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    $25 boarding pass
    $50 seat belt (required)
    $40 bag of 8 peanuts
    $20 fee to use bathroom
    :floorlaugh:

    Dang wished I gotten a free flight or two!
     
  8. eileenhawkeye

    eileenhawkeye Active Member

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    Can you imagine if someone bought like 50 non-refundable plane tickets, and then United decides to charge the correct fare? LOL
     

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