It's called 911 Enhanced!
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911 Center upgrade helped alert neighbors to an abduction
Updated: 4/27/2004 7:29 AM
By: Carmen Grant, News 10 Now Web Staff
The hunt for a predator continues, as police still have not found the man who abducted a 5-year-old girl over the weekend. While Brittany Fish is now safe at home with her family, we now know more about a system that alerted her neighbors of the abduction. A phone message was sent out to thousands of neighbors. It's called enhanced 911.
The message that many neighbors heard read, "911 center emergency notification system with an important message. Syracuse police are searching for a missing person in your area. The person they are searching for is a Brittany Fish. She is a white female five years of age, was last seen wearing a white and pink t-shirt with I'm a big sister on it, also wearing shorts. She was on a silver scooter with Barbie on it. She was last in the area of 201 Grumback Ave heading towards the 800 block of Highland Street. If you should see Brittany Fish please contact the Syracuse Police Department at 911.
911 Center upgrade helped alert neighbors to an abduction
While Brittany Fish is now safe at home with her family, we now know more about a system that alerted her neighbors of the abduction. A phone message was sent out to thousands of neighbors. It's called enhanced 911.
Margot Guido couldn't believe her ears. She and about 6,400 people got the alert Saturday evening shortly after Brittany was reported missing by her mother.
"That's the first time we ever got that a phone call like this. But other way around, it's good to do this so all the people in the neighborhood do know what it is all about," said neighbor Margot Guido.
What would normally take several hours to notify the public, only took about two hours to alert thousands of people in a ten block radius of Brittany's home.
"The system is extremely helpful because now instead of having a few set of eyes such as police officers and firefighters, now you have thousands of set of eyes. You turn the neighborhood and the neighbors into responders, said Edward Healy, 911 Center.
The system is about two year old and is used for public emergencies like chemical spills, major accidents, and natural disasters. Emergency officials say the system was also put into action in another abduction case.
"I believe that was an older individual who ended up getting released by her abductor in Oswego County, but the abduction alert was used at that time, said John Balloni, Deputy Commissioner.
The 911 Center is also one of the few phase two centers in the nation that able to locate a person through their cell phone.
"This type of technology and using these new applications will be of great help to law enforcement when identifying missing children. It also enlists the eyes and ears of the public in a very rapid response, Secretary of State Randy Daniels said.